The technical support takes different forms:
- Eliis technical support experts are resolving bugs, crashes and ensure IT support.
- Our PaleoScan™ consultants also deliver the best guidance from basic to advanced tools. Depending on your needs, the consultants can help you optimize your parameters/results and perform project management.
- They can also guide you through the most advanced workflows on your own project dataset to make the most out of PaleoScan™ greater functionalities.
Technical support can be conducted by phone, email or online sessions.
If you need to contact Support, please email us at firstname.lastname@example.org. You will shortly be invited to a Teams remote session by our technical support experts to assist you with your queries.
Struggling with your projects or PaleoScan™ tools/workflows? Our technical team can visit your facilities to organize a 1 to 1 support session.
They trust us
Ellis has the #1 Support in all of industry in my mind!